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    Case Study - Mike Arteaga's Health & Fitness Centers
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    “Without the stability and reliability of the MedX Rehab software platform, we would have discontinued our program.”

    Mike Arteaga – Owner
    Mike Arteaga’s Health & Fitness Centers

    MedX Rehab Case Study

    Mike Arteaga’s Health & Fitness

    Program Overview

    Located in Poughkeepsie, New York, Mike Arteaga’s Health & Fitness Centers have been utilizing the MedX Medical Lumbar Extension and Cervical Extension machines in their Healthy Back and Neck Program for more than 25 years. This program is designed to strengthen the spinal muscles and reestablish stability, which has been proven to reduce or eliminate pain caused by herniated discs, degenerative disc disease, spinal stenosis, sciatica, arthritis, and many other chronic neck and spine conditions.

    Mike Arteaga brought MedX to his health and fitness centers after experiencing success with the program himself. Mike suffered back pain from multiple severely herniated discs that was so bad that he thought he “may be a cripple” for the rest of his life. In an effort to avoid surgery, Mike discovered the MedX Healthy Back and Neck Program and flew to the University of Florida Medical School where extensive research on the machines was being conducted. After successfully completing the program, Mike’s low back pain was significantly reduced and he was able to return to the “active lifestyle he [I] was used to living,” which included playing racquetball and skiing. As a result, Mike was happy to bring the MedX machines to Poughkeepsie and train his staff in order to help others suffering from the same debilitating low back and neck pain conditions.

    The Problem

    In recent years, Mike Arteaga’s Health & Fitness experienced numerous software crashes and reliability issues with the legacy MedXWin software and computers that they were using with their Lumbar Extension & Cervical Extension machines. Due to their high utilization volume, in which an average of 25-30 members/day use each machine across both the Poughkeepsie & Highland locations, the software and computer failures started disrupting their Healthy Back and Neck program, resulting in lost revenue and diminished quality of service. As a result, Mike Arteaga sought to implement a more stable and more reliable platform that would provide consistent performance while supporting frequent machine utilization.

    The Solution

    Mike Arteaga’s Health & Fitness acquired MedX Rehab upgrade packages, software, and technical support for their Lumbar Extension & Cervical Extension machines at both the Poughkeepsie and Highland locations. The upgrade packages included new MedX Rehab PLUS software, new MedX Rehab computers, new monitors, new accessories and cables, and ongoing maintenance & support.

    The Result

    Overall, a total of 2,986 members have used the MedX Medical Lumbar Extension & Cervical Extension machines at both the Poughkeepsie & Highland locations. Furthermore, an average of 440 unique members complete approximately 1,480 MedX Rehab treatment sessions per month.

    Video Testimonial

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